Returns & Exchanges

At Shop Erotic, your satisfaction and privacy are our top priorities. Due to the intimate nature of our products, we offer a 30-day return policy for items that remain in their original, unopened, and factory-sealed packaging.

Return Process

  • 1.
    Initiate Your Request

    Log in to your account and navigate to the order history section to select the items you wish to return and receive your RMA number.

  • 2.
    Pack with Discretion

    Place the unopened item in a plain, sturdy shipping box to ensure safe transit while maintaining your total privacy throughout the process.

  • 3.
    Ship Your Package

    Affix the provided return label to your package and drop it off at any authorized shipping carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the sealed product, we will issue a full refund to your original payment method within 5 to 7 business days.