Returns & Exchanges

At Shop Erotic, your satisfaction and privacy are our top priorities. Due to the intimate nature of our products, we offer a 30-day return policy for items that remain in their original, unopened, and factory-sealed packaging.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the order history section to select the items you wish to return and receive your RMA number.

• 2.
  Pack with Discretion

  Place the unopened item in a plain, sturdy shipping box to ensure safe transit while maintaining your total privacy throughout the process.

• 3.
  Ship Your Package

  Affix the provided return label to your package and drop it off at any authorized shipping carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the sealed product, we will issue a full refund to your original payment method within 5 to 7 business days.